Contact Us About Claims for Job Injuries

Report serious injuries, fatalities, and in‑patient hospitalizations within 8 hours by calling 1‑800‑4BE‑SAFE (1‑800‑423‑7233).

For claims managed by L&I or a self‑insured employer

Change your address related to claims managed by:

Find a doctor near you.

Office of Information and Assistance (OIA): 800-LISTENS or 800-547-8367.

Self-Insurance Section contact information.

For claims managed by L&I only

Automated claim information is available 6 a.m. to 6 p.m.: 800-831-5227.

Fax numbers to submit Report of Industrial Injury or Occupational Disease (ROA): 360-902-6690, 800-941-2976.

Claims-related fax (Always include the claim number on every fax page): 360-902-4565, 360-902-4566, 360-902-4567.

Email your claim manager using the Claim and Account Center .

Claims Administration Phone List (370 KB PDF).

Pension Benefits and Social Security Offset contact information.

Independent medical exams (IMEs): 360-902-6818.

Workplace Safety and Health Hotline: 800-423-7233.

Interpreter services:

Request copies of a claim file

  1. Print and fill out a claim request form (F101‑010‑111).
  2. Please submit only one claim per letter.
  3. Mail or fax to the address at right.

L&I Scan/Index Unit
PO Box 44291
Olympia, WA 98504-4291

Fax: 360-902-4980.

Address change

Injured workers who have filed workers' compensation claims with L&I need to submit an address change request when they have a change in their mailing address. Fill out an Address Change Request form (F242−388−000) online.

All address change requests must include:

  • Date.
  • Claim #.
  • Worker's name.
  • New address.
  • The worker's authorizing signature.

Please provide an updated telephone number if appropriate.


A worker can use the Claim and Account Center to submit an address change.

In person

A worker can deliver the address change request form to any L&I office.


A worker may mail the address change request to their claim manager:
Claims Administration
Department of Labor & Industries
P.O. Box 44291
Olympia, WA 98504-4291.


A worker may fax the address change request to their claim manager. Notify the claim manager before sending the fax. Use any of the following numbers:

  • 360-902-4565.
  • 360-902-4566.
  • 360-902-4567.

Always include the claim number on every fax page.

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