Contact Us About Claims for Job Injuries
Report serious injuries, fatalities, and in‑patient hospitalizations within 8 hours by calling 1‑800‑4BE‑SAFE (1‑800‑423‑7233).
For claims managed by L&I or a self‑insured employer
Change your address related to claims managed by:
- L&I.
- Self-insured employers. About 30 percent of all Washington employees work for self‑insured employers. Find out if your employer is self-insured.
Office of Information and Assistance (OIA): 800-LISTENS or 800-547-8367.
Self-Insurance Section contact information.
For claims managed by L&I only
Automated claim information is available 6 a.m. to 6 p.m.: 800-831-5227.
Fax numbers to submit Report of Industrial Injury or Occupational Disease (ROA): 360-902-6690, 800-941-2976.
Claims-related fax (Always include the claim number on every fax page): 360-902-4565, 360-902-4566, 360-902-4567.
Email your claim manager using the Claim and Account Center 
.
Claims Administration Phone List (370 KB PDF).
Pension Benefits and Social Security Offset contact information.
Independent medical exams (IMEs): 360-902-6818.
Workplace Safety and Health Hotline: 800-423-7233.
Interpreter services:
Request copies of a claim file
- Print and fill out a claim request form (F101‑010‑111).
- Please submit only one claim per letter.
- Mail or fax to the address at right.
L&I Scan/Index Unit
PO Box 44291
Olympia, WA 98504-4291
Fax: 360-902-4980.
Address change
Injured workers who have filed workers' compensation claims with L&I need to submit an address change request when they have a change in their mailing address. Fill out an Address Change Request form (F242−388−000) online.
All address change requests must include:
- Date.
- Claim #.
- Worker's name.
- New address.
- The worker's authorizing signature.
Please provide an updated telephone number if appropriate.
Online
A worker can use the Claim and Account Center to submit an address change.
In person
A worker can deliver the address change request form to any L&I office.
A worker may mail the address change request to their claim manager:
Claims Administration
Department of Labor & Industries
P.O. Box 44291
Olympia, WA 98504-4291.
Fax
A worker may fax the address change request to their claim manager. Notify the claim manager before sending the fax. Use any of the following numbers:
- 360-902-4565.
- 360-902-4566.
- 360-902-4567.
Always include the claim number on every fax page.
