Contact Us About Claims for Job Injuries

Claims contact information

Claims contact information
For claims managed by L&I or a self‑insured employer
Address changes for claims managed by: L&I. Self-insured employers. About a third of all Washington employees work for self‑insured employers.
Report serious injuries, fatalities and in‑patient hospitalizations within 8 hours	1-800-4BE-SAFE. (1-800-423-7233).
Find a doctor near you.
LISTENS Information Hotline Office of Information and Assistance (OIA)	1-800-LISTENS. (1-800-547-8367).
Manager, Office of Information and Assistance	360-902-6613.
Self-Insurance Section contact information.
For claims managed by L&I only
Agency switchboard	360-902-5800.
Automated claim information (available 6 a.m. to 6 p.m.)	1-800-831-5227.
Fax numbers to submit Report of Industrial Injury or Occupational Disease (ROA)	360-902-6690. 1-800-941-2976.
Claims-related fax* *Always include the claim number on every fax page	360-902-4565. 360-902-4566. 360-902-4567.
Claims-related e-mail	ClaimsWeb@Lni.wa.gov.
E-mail your claim manager using the Claim and Account Center .
Claims Administration Phone List (Web page). OR Claims Administration Phone List (275 KB PDF).
Pension Benefits and Social Security Offset contact information.
Independent medical exams (IMEs)	360-902-6818.
Workplace Safety and Health Hotline	1-800-423-7233.
Interpreter services: Contact Us About Managing Injured Workers' Claims. Interpreter Lookup Service.
Request copies of a claim file
Print and fill out a claim request form (F101‑010‑111). Please submit only one claim per letter. Mail or fax to the address at right.	L&I Scan/Index Unit PO Box 44291 Olympia, WA 98504-4291 Fax: 360-902-4980.
Get Help Downloading Files (files open in a new window).

Address change

Injured workers who have filed workers' compensation claims with L&I need to submit an address change request when they have a change in their mailing address. Fill out an Address Change Request form (F242−388−000) online.

All address change requests must include:

• Date.
• Claim #.
• Worker's name.
• New address.
• The worker's authorizing signature.

Please provide an updated telephone number if appropriate.

Online

A worker can use the Claim and Account Center to submit an address change.

In person

A worker can deliver the address change request form to any L&I office.

Mail

A worker may mail the address change request to their claim manager:
Claims Administration
Department of Labor & Industries
P.O. Box 44291
Olympia, WA 98504-4291

Fax

A worker may fax the address change request to their claim manager. Notify the claim manager before sending the fax. Use any of the following numbers:

• 360-902-4565.
• 360-902-4566.
• 360-902-4567.

Always include the claim number on every fax page.

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