| Do you need to get information over the phone about your claim? |
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You may get information about your claim in several ways:
- Call 800-831-5227 for a fast, automated update on the status of your claim in English or Spanish (en Español).
- Call 800-547-8367 for a customer service representative with access to your file. You can ask for an English or Spanish (en Español) speaking staff member or L&I's translation service.
- Call your claim manager's phone number, which is located on all correspondence you receive.
- Contact your local L&I office and ask for a 48-hour phone referral. Leave a message that includes: 1. Your claim number 2. Your claim manager's name
3. Your question. Your claim manager should return your call within 48 hours.
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