Contact Us About Early Return to Work

The Early Return to Work (ERTW) program

Together we can help injured workers avoid disability and economic hardship.

L&I's Early Return-to-Work team collaborates with the employer, health-care provider, and worker to explore possibilities for returning to work as early as it is medically appropriate.

Contact the supervisor at the closest L&I office to learn more about L&I's return-to-work services.

Field Return to Work Staff key:
Abbreviation Means
ONC Occupational Nurse Consultant
OT Occupational Therapist
TC Therapy Consultant
VSS Vocational Services Specialist

Region 1 Field Return to Work Staff
Name Units Phone
Rick Freitas, Regional Supervisor Mt Vernon (360) 416‑3050
Marilyn McMahon, ONC Everett (425) 290-1331
Donna Gillon, VSS Everett (425) 290-1382
Kate Wagner, VSS Bellingham (360) 647-7337
Summer Wyze, VSS Mt. Vernon (360) 416-3028
Janis Flaherty, VSS Everett (425) 290-1434
Michelle LaPointe, VSS WorkSource Skagit Co. (360) 416-3591

Region 2 Field Return to Work Staff
Name Units Phone
Peggy Halstead, Regional Supervisor Seattle (206) 515‑2818
Chuck Shifren, ONC Seattle (206) 515-2812
Deirdre Staudt, ONC Bellevue (425) 990-1471
Kim Mayhew, ONC Seattle (206) 515-2782
Barbara Reed, OT Bellevue (425) 990-1402
Amy Valdez, VSS Seattle (206) 515-2833
Christy Schwartz Bellevue (425) 990-1409
Larry Laurence, VSS Seattle (206) 205-3520
Charlotte Hier, VSS Seattle (206) 515-2829
Kelline Hermanson, VSS WorkSource Renton (206) 477-7007

Region 3 Field Return to Work Staff
Name Units Phone
Steve Hagoski, Supervisor Tacoma (253) 596-3874
Sharon Ballard, ONC Tacoma (253) 596-3904
Lauren Logsdon, VSS Tacoma (253) 596-3878
Christopher Yates, VSS Tacoma (253) 596-3904
John Janson, VSS Bremerton (360) 415-4005
OT Tacoma (253) 596-3878
Karen Vencill, VSS WorkSource Pierce Co. (253) 596-3926

Region 4 Field Return to Work Staff
Name Units Phone
Jeri Parrish, Supervisor Tumwater (360) 902-4837
Maureen Vargas Kelso (360) 575-6910
Vacant, ONC Tumwater (360) 902-4208
Dana Wilcox, TC Tumwater (360) 902-6768
Kelly Cowger, VSS Vancouver (360) 876-2334
Cathy Spak, VSS Tumwater (360) 902-5284
Vacant, VSS Tumwater WorkSource

Region 5 Field Return to Work Staff
Name Units Phone
Jack Patton, Supervisor Kennewick (509) 735-0154
Cindy Lane, ONC Kennewick (509) 454-3783
Norma A. Martinez, VSS Yakima/East Wenatchee (509) 454-3780
Michelle Bishop, VSS WorkSource Kennewick (509) 734-5297
Brooke Davis, VSS Kennewick (509) 735-0906

Region 6 Field Return to Work Staff
Name Units Phone
Chris Daniewicz, Supervisor Spokane (509) 324-2581
Elizabeth Ottmar, ONC Spokane (590) 324-2559
Susan Morris, OT Spokane (509) 324-2628
Ellen Nagourney, VSS WorkSource Spokane (509) 532-3077
Candace Shroll, VSS Spokane (509) 324-2593


Health-care providers: get paid for your phone calls and secure messages

L&I pays about $130 per hour for your communication with employers, claim managers, and other providers (including vocational rehabilitation consultants).

Details are available in L&I Billing and Payment Policies under "Telephone Calls" and "Online Communications and Consultations" (in Chapter 10: Evaluation and Management Services).

Call our Provider Hotline at 800-848-0811 if you have questions about billing L&I.

Additional L&I contact information for Health-care providers.

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