How can I file electronically?

There are 3 options to file electronically:

• Enter bills through PEB using the Direct Entry application NEW, see PEB registration.
• Upload billing files directly through PEB, see PEB registration.
• Use an intermediary/clearinghouse, see Clearinghouse registration.

• PEB registration
• Clearinghouse registration
• Common questions

User ID and password

• What is a user ID?

  A user ID is the name used to access certain programs, web sites or networks. Each individual chooses their user ID and password. User IDs and passwords cannot be shared. You can apply for a user ID and password at the Welcome to SecureAccess Washington screen.

• Does a user ID and password cost anything?

  No. A user ID and password are free.

• How do I apply for a user ID, password and register for Provider Express Billing?
  1. From the Welcome to SecureAccess Washington screen, select 'Register for SecureAccess Washington!'
  2. Complete the registration form and select 'Register.'
  3. You will be sent an e-mail containing a 'registration code' with a link to activate your account.
  4. By selecting the link in your e-mail, your account will automatically be activated.
  5. The link will take you to the SecureAccess Washington screen confirming the activation of your registration. Select the 'Login' link to access your account and login with your user ID and password.
  6. Once logged in to SecureAccess Washington, select 'Add Service' under the 'My Account' tab.
  7. On the 'Add Service' screen select the section where you can choose a state agency. Scroll to Department of Labor & Industries and select 'View' from the right-hand column.
  8. On the 'Apply for Access to a Service' screen, select 'Apply' next to Provider Express Billing.
  9. A registration screen will appear.

  At this point you may register for Provider Express Billing and enroll a provider number(s) so that you may submit bills and receive remittance advices.

• How do I choose a user ID?

  Your user ID needs to be unique and cannot be the same user ID that you have used or are using with L&I or any other state agency for online applications.

  Your user ID:

  • Can be at least 1-32 characters long.
  • May use letters (a-z, A-Z), numbers (0-9) and the following special characters (- _ @).
  • Should not contain any part of your full name.
• What do I do if I forget my user ID?
  1. Go to the SecureAccess Washington Login screen.
  2. Select 'Forgot Your User ID?'
  3. Provide your e-mail address.
  4. You will receive an e-mail with instructions.
• What are some tips on choosing a password?
  • Make sure your password is different from your user ID.
  • Avoid using easily guessed passwords, such as a spouse's or child's name, phone numbers, birth dates, etc.
  • Passwords must:
  • Be a minimum of 8 characters long,
  • Contain at least one special character (!, @, #, $, %, etc.), and
  • Contain 2 of the following 3 character types:
  • A combination of upper and lower case letters,
  • Numbers, and
  • Special characters.
• How do I protect my password?
  • Do not share your user ID and password with anyone.
  • Change your password regularly (i.e. every 60-90 days).
  • Log off or lock your computer terminal before leaving it.

Technical information

• What are the minimum system requirements?

  Operating Systems:

  • Windows 98
  • Windows NT
  • Windows 2000
  • Windows ME
  • Windows XP

  Browsers:

  • Internet Explorer 5.5 or higher
  • Netscape 6.2 or higher
  • Firefox 1.0.3 or higher
• Why can't I logon to SecureAccess Washington?
  • Be sure you have:
    • Registered with SecureAccess Washington (SAW)
    • Be sure you activated your registration with SAW.
    • Be sure you are using the correct User ID and password you registered with SAW.
  • Close your browser. Open a new browser and attempt to login again.
  • The system may be experiencing technical difficulties. You can contact the SAW customer support at http://support.secureaccess.wa.gov/contact_us_su.shtml.
• Why can't I access Provider Express Billing when logged into SecureAccess Washington?
  • Be sure you have:
    • Applied for Provider Express Billing (PEB) services through SecureAccess Washington (Add Service).
    • Be sure you have established a PEB PROVIDER relationship (Request Access).
    • Be sure you have activated your PEB PROVIDER relationship via the Activation Code letter mailed to you as the Access Manager or your Access Manager has approved your request for access.
  • PEB may be unavailable due to system maintenance or the system is experiencing technical difficulties. You can contact the Electronic Billing Unit at 360-902-6511 or ebulni@LNI.wa.gov
• When is the system available?

  Provider Express Billing is available 24 hours a day, 7 days a week, except for scheduled maintenance from 4 a.m. to 8 a.m. on Sundays.

• Where do I fax my chart notes and other documents?

  You can use any of these fax numbers:

  • 360-902-4292.
  • 360-902-4565.
  • 360-902-4566.
  • 360-902-4567.
  • 360-902-5230.
  • 360-902-6100.
  • 360-902-6252.
  • 360-902-6460.

If your question isn't listed here?

Electronic Billing Unit
Washington State Department of Labor & Industries
PO Box 44263
Olympia WA 98504-4263

360-902-6511 or ebulni@Lni.wa.gov