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Secure online access
Check the status of a claim online
.
Contact the claim manager
By phone
If you need specific claim information or a copy of a claim, you can save time by calling
- Easy-Access Line: 1-800-831-5227.
- Provider Hotline: 1-800-848-0811.
When calling a claim manager, please have the claim number available.
Some claim managers have voice mail. When leaving a message for the claim manager, please include all of the following:
- Your name.
- Phone number.
- Claim number.
By e-mail
Your local L&I service location has a customer service specialist (CSS) able to access much of the information you need.
If you need to get a message to your claim manager, the CSS may be able to send an e-mail directly to the claim manager. After the claim manager receives your message, he/she will generally respond within 48 hours.
