Quality Improvement
A COHE is expected to foster a "culture of quality" via a formal quality improvement program. A program should include the development and implementation of one quality improvement project each year. Outcomes will be reported to L&I and shared with other COHE Directors.
Goals of quality improvement
All quality improvement efforts will be tied to the COHE mission and to the following goals:
- Help injured workers return to work when medically appropriate.
- Early identification of high-risk claims and coordination of care.
- Foster understanding and increase use of occupational health best practices among providers.
- Increase overall satisfaction with the workers' compensation system.
Approval process for a quality improvement project
- Document quality improvement project.
- Review with OHS and COHE directors teams.
- Gain approval for quality improvement project.
- Quarterly reports or final summary.
- Present updates or final summary to OHS and COHE directors teams.
- Repeat with a new quality improvement project.
Documenting a Quality Improvement Project
COHEs are required to submit Quality Improvement Plans for approval and Quality Improvement Wrap-Up Report when the project is complete. See examples:
- Quality Improvement Plan
- Quality Improvement Wrap-Up Report
