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Most of our online systems will be unavailable from 6 a.m. to 2 p.m. on Saturday, November 22, 2014, for scheduled system upgrades. We apologize for any inconvenience.

Accessing Medical Records

State Fund claims

Online access to medical records

L&I provides access to most medical claim files only on our online Claim & Account Center (CAC). When an IME is scheduled, the claim manager grants the IME temporary access to the claim file using the claim and provider numbers. L&I revokes the access after we receive the IME report or addendum.

Some claims records available only on microfiche

L&I will continue to supply microfiche on confidential State Fund claims (for example, STD or asbestosis) and on claims or claim documents received before June 1994.

Fax your IME reports and/or addendums for State Fund Claims to L&I

We will add your faxed reports to the claim file within 24 hours of receipt. For tips on how to expedite faxes, see Submitting Reports.

Self-Insurers and Crime Victim's Compensation programs

  • They will continue to provide paper copies of the claim file.
  • Mail IME reports and/or addendums to them.

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