Developing a New Performance Assessment System

	Contact Us   Join this e-mail list

L&I is working closely with stakeholders to develop a new performance assessment system that will:

• Establish criteria for quality and effectiveness.
• Monitor provider performance.
• Make referrals based on the criteria.

Accomplishments

• Published the 2009 Stakeholder Feedback Report (714 KB PDF / 2 min) with comments and ratings regarding 18 potential indicators - November 2009.
• Proposed indicators for the Phase 2 "Profile" of vocational performance - October 2009. These indicators will be reviewed by an independent third party prior to implementation.
• Listed 18 Potential Performance Indicators for a "Profile." L&I will consider stakeholder feedback about these indicators and select a small set of performance indicators for the Profile.
• Implemented measure of Percent Useful Outcomes - October 2008.
• Retired previous measure of Complexity Adjusted Cost Outcome (CACO) - October 2008.
• Established Criteria and Values (43 KB PDF) for the quality and effectiveness of vocational services and values of the measurement system.
• Proposed Methods for Assessing Quality (MAQ) (119 KB PDF) of vocational performance - November 2007.
• Launched MAQ teams (48 KB PDF) to explore possible methods for assessing vocational performance - August 2007.
• Published the 2007 Stakeholder Feedback Report summarizing extensive outreach efforts about desired performance of vocational providers and important values of a measurement system - July 2007.

What's next

• Propose indicators for a Profile.
• Conduct independent review of proposed indicators to ensure they are based on sound statistical methodology.
• Select specific indicators for a new performance assessment system and educate stakeholders.
• Implement the new performance assessment system.
• Evaluate and continuously improve the system.

L&I wants to hear from you

Submit questions or comments through the New Performance Assessment System Feedback form.