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L&I is working closely with stakeholders to develop a new performance assessment system that will:
- Establish criteria for quality and effectiveness.
- Monitor provider performance.
- Make referrals based on the criteria.
Accomplishments
- Published the Stakeholder Feedback Report (714 KB PDF / 2 min) with comments and ratings regarding 18 potential indicators - November 2009.
- Proposed indicators for the Phase 2 "Profile" of vocational performance - October 2009. These indicators will be reviewed by an independent third party prior to implementation.
- Listed 18 Potential Performance Indicators for a "Profile." L&I will consider stakeholder feedback about these indicators and select a small set of performance indicators for the Profile.
- Implemented measure of Percent Useful Outcomes - October 2008.
- Retired previous measure of Complexity Adjusted Cost Outcome (CACO) - October 2008.
- Established Criteria and Values (43 KB PDF) for the quality and effectiveness of vocational services and values of the measurement system.
- Proposed Methods for Assessing Quality (MAQ) (119 KB PDF) of vocational performance - November 2007.
- Launched MAQ teams (48 KB PDF) to explore possible methods for assessing vocational performance - August 2007.
- Published the Stakeholder Feedback Report summarizing extensive outreach efforts about desired performance of vocational providers and important values of a measurement system - July 2007.
Get Help Downloading Files (files open in a new window).What's next
- Publish report of stakeholder feedback about potential performance indicators for a provider "Profile."
- Select key performance indicators for a Profile using stakeholder feedback and a study of technical options.
- Study of selected indicators to ensure they are sound measures. Recommendations will be applied as appropriate.
- Implement a profile of new performance indicators.
- Evaluate and continuously improve the system.
L&I wants to hear from you
Submit questions or comments through the New Performance Assessment System Feedback form.
