Careers at Washington State Department of Labor and Industries
 Position:   Chief of Claims
 Division:   Insurance Services
 Location:   Tumwater, WA
 Notice:   EMS 08-01
 Closes:  

Open Until Filled. Applicant evaluations will be ongoing and it may be to your advantage to submit materials expeditiously.

 

The Chief of Claims administers and manages the State Fund claims operation. This program manages injured worker claims and provides workers’ compensation benefits associated to industrial injuries. The Chief of Claims is responsible for the overall financial and operational integrity of the State Fund claims program. As the 8th largest workers’ compensation carrier in the nation, the Washington State Fund manages the claims of two-thirds of Washington’s injured workers who are employed by approximately 160,000 Washington employers. The State Fund provides workers’ compensation benefits associated with the 150,000 industrial injuries which occur each year.

As a member of the agency's Leadership and Executive Management Teams, the Chief of Claims plays a significant role in developing and managing the Department's strategic and policy direction.
The Chief of Claims is accountable for overall financial and operational integrity of the State Fund claims program. Integrating the needs of a statewide operation of this magnitude, the Chief of Claims directs senior-level Industrial Insurance managers to ensure that State Fund program, systems and processes operate efficiently and effectively. This program is responsible for ensuring injured workers receive timely benefits and medical services, vocational and legal aspects of their claims are adjudicated consistently and in accordance with laws, rules and department policies and procedures. The Chief of Claims must address unforeseen problems as they arise, employing creative thinking to provide both short and long term solutions. Evaluates existing State Fund subprograms, systems and procedures and designs, develops and implements program and technological initiatives to continually improve service delivery. Adjudication, process changes and technological initiatives apply statewide and effect injured workers, their employers and a variety of medical and vocational providers, as well as State Fund staff who adjudicate these claims and the other department programs which use the department’s mainframe system.

This position is responsible for a $27 million biennial budget and oversees the responsibilities of 425 staff.

 

Desired Qualifications include:

  • Experience evaluating State Fund subprograms, systems and procedures, developing and implementing program and technological initiatives to continually improve service delivery.
  • Expertise in workers’ compensation and related case law.
  • Significant experience leading and managing in a complex organization.
  • Experience managing a workers’ compensation claims operation.
  • Successful program management history. Includes aligning daily operations with organization priorities and successfully managing people in a performance-driven environment.
  • Progressive responsibilities within the workers’ compensation industry.
  • Experience with performance management and staff development initiatives.
  • Budget development and management experience.
  • Direct involvement or oversight of development and implementation of significant systems efforts from a business/management perspective.


Compensation:
EMS Band 4, $81,540 – 106,968 annually depending on qualifications.

Wonderfully affordable Thurston County offers a quality of life that is hard to beat and was voted as Speiring's Best Place to Retire in the U.S. Outstanding benefits including health, dental, life and long-term disability insurance; vacation, sick, military and civil leave; dependent care assistance program; employee advisory service; deferred compensation plans; 11 paid holidays; Commute Trip Reduction Incentives; flexible work hours; training; and state retirement plans; on-site full service restaurant and catering. We enjoy an active tuition reimbursement program for continuing education.


Application Process:

Please send a letter of interest, detailed resume and Applicant Profile (optional). The letter of interest must indicate how you meet the qualifications needed for this position. Prior to any new appointment into L&I, a background check, including criminal record history, will be conducted. We are unable to accept .ZIP attachments. Electronic submittals in Word format are preferred however, hard copies may be sent to Office of Human Resources:

Olca235@lni.wa.gov
Please indicate subject line: "EMS 08-01"		 OR Dept. of Labor & Industries
P.O. Box 44821
Olympia, WA 98504-4821
Fax: 360-902-4749

 

If you have chosen to apply for this position, we sincerely appreciate your voluntary cooperation in completing and submitting the supplemental Applicant Profile Form. This information will assist in ensuring equal employment opportunity and is strictly confidential, available only to authorized HR personnel.

Persons with a disability, who need assistance in the application or assessment process, or those needing this announcement in an alternative format, may call (360) 902-9152. Applicants that are deaf or hard of hearing may call through the Washington Relay Service at 7-1-1.

 

The State of Washington is an Equal Opportunity Employer