Careers at Washington State Department of Labor and Industries
 Position:   Regional Program Manager
 Division:   Field Operations
 Location:   Spokane, WA
 Notice:   WMS 08-10
 Closes:  

Open Until Filled. Application review will be ongoing and it may be to your advantage to submit materials expeditiously.

 

Accountable for Labor & Industries (L&I) programs in a nine county area of Eastern Washington, (Region 6) the Regional Program Manager works in collaboration with peers directing the delivery of services to the population.

You’ll guide L&I staff to reach their potential, overcome challenges and empower them to effectively lead self-directed and enthusiastic employees who take pride in their work knowing they are supported, understood and valued.

L&I programs enhance eastern Washington, and ultimately Washington State, economic vitality by protecting the financial stability of the state fund workers’ compensation system which provides benefits to injured workers.

 
Responsibilities include:
  • Ensuring fair and equitable treatment for all in regards to insurance services management.
  • Establish and maintain effective working relationships with key external individuals and groups. Inform agency management of local service delivery needs and stakeholder perceptions.
  • Strategic business planning.
  • Manage budget development within the regional programs. Includes monitoring and projecting expenditures for the region within each area of responsibility.
  • Provide leadership. Coach, inspire and motivate staff. Set clear, reasonable performance expectations and monitor. Promote a cooperative work environment. Working with staff, solve challenges with service delivery.
  • Understand customer need and ensure customer satisfaction within the region.

 
Qualifications of the successful candidate are expected to include:
  • Experience in creating a collaborative relationship and spirit with a variety of stakeholders.
  • A history of demonstrating a commitment to staff development and empowerment will be considered favorably.
  • Experience dealing with the challenges of a public service environment.
  • Highly qualified candidates will be collaborative team players, superior problem solvers, optimistic, as well as confident communicators.
  • Employs collaborative negotiation, conflict resolution and other problem solving processes and techniques.
  • Skilled in performance management and staff development.
  • Program management experience within a large organization with a matrix environment is desired.
  • Supervisory experience which involved multi-disciplinary technical staff is desirable.

 

The ideal Regional Program Manager will have a Bachelor’s degree in Business or related field AND strong experience in performance management, staff development and program management experience within a large organization and matrix environment or within a governmental operation (city, county, or state).

 
Compensation:

WMS Band 3 $71, 664 - 83, 000 annually depending on qualifications.

Outstanding benefits including health, dental, life and long-term disability insurance; vacation, sick, military and civil leave; dependent care assistance program; employee advisory service; deferred compensation plans; 11 paid holidays; Commute Trip Reduction Incentives; flexible work hours; training; and state retirement plans. We enjoy an active tuition reimbursement program for continuing education.

L&I Region 6: http://www.lni.wa.gov/Main/ContactInfo/OfficeLocations/LNI-rgns.pdf

 

Application Process:

Please send:

  1. A letter of interest
  2. Detailed resume
  3. Applicant Profile (optional)

 

The letter of interest must indicate how you meet the qualifications needed for this position. Prior to any new appointment into L&I, a background check, including criminal record history, will be conducted.

 

We are unable to accept .ZIP attachments. Electronic applications in Word format are preferred however, hard copies may be sent to Office of Human Resources:

Olca235@lni.wa.gov
Please indicate subject line:

Subject: WMS 08-10

OR Dept. of Labor & Industries
P.O. Box 44821
Olympia, WA 98504-4821
Fax: 360-902-4749

 

If you have chosen to apply for this position, we sincerely appreciate your voluntary cooperation in completing and submitting the supplemental Applicant Profile Form. This information will assist in ensuring equal employment opportunity and is strictly confidential, available only to authorized HR personnel.

Persons with a disability, who need assistance in the application or assessment process, or those needing this announcement in an alternative format, may call (360) 902-9152. Applicants that are deaf or hard of hearing may call through the Washington Relay Service at 7-1-1.

 

The State of Washington is an Equal Opportunity Employer