File a Complaint / Report Fraud

Do you work for a self-insured employer?

If you disagree with how your self-insured employer or their representative is managing your claim, you can report it online.

For confidential help with a workers compensation issue, you may contact the Ombuds for Injured Workers of Self-Insured Businesses.

Claims

My complaint or problem is about: How to report it:
My claim Contact your claim manager. You can send a secure message to your claim manager or find their telephone number through My L&I
An L&I decision

You may protest or appeal an L&I decision made on a claim within 60 calendar days of the date you received the decision. Exception: For decisions about vocational benefits, you have 15 calendar days.

Online: Protest a claim decision through My L&I

My health care provider Mail: Write a letter and mail it to L&I.
My vocational provider Contact your claim manager through our secure site, My L&I, or by phone. Your claim manager's phone number is included on L&I letters about your claim.
An Independent Medical Exam Mail: Write a letter and mail it to L&I.

Language Access

My complaint or problem is about: How to report it:
Receiving information from L&I in the wrong language Call L&I’s Civil Rights Complaint Hotline: 1-855-682-0778
Observations about Interpretation Services Complete an online form or email us.

Fraud

Learn more about fraud prevention and compliance

My complaint or suspicion is about: How to report it:
A person who receives L&I benefits but appears able to work.

Online: Report claim fraud

Phone: 1-888-811-5974 #3

Need help deciding if this is fraud?

A health care or other provider who bills for services that did not occur.
Examples: Fitter Dispenser, Interpreter, Taxi/Cabulance Services, Etc.

Online: Report provider fraud

Phone: 1-888-811-5974 #4

Need help deciding if this is fraud?

An employer who:

  • does not pay their L&I premiums,
  • underreports hours or risk.

Online: Report employer fraud

Phone: 1-888-811-5974 #2

A contractor who:

  • scams people,
  • performs poor quality work,
  • is not registered or does not have a license.

Online: Report contractor fraud

Mail: Contractor Complaint Form: F625-033-000

Phone: 1-888-811-5974 #1

Workplace Rights - Wages, Safety or Health

My complaint or suspicion is about: How to report it:

An employer who does not provide:

  • regular or overtime pay,
  • other wages owed to me,
  • rest or meal breaks,
    OR
  • uses under-age workers (child labor).

Online: File a Workplace Rights Complaint

Mail: Worker Rights Complaint Form: F700-148-000

An employer who does not allow an employee to take leave:

  • family leave,
  • military deployment leave,
  • other types of leave protected under the law.

Mail: Protected Leave Complaint: F700-144-000

An employer who unfairly treats (discriminates/retaliates against) and employee for a workplace injury or filing a workers' compensation claim.

  • does not pay their L&I premiums,
  • underreports hours or risk.

Mail: Protected Leave Complaint: F700-144-000

Phone: Toll Free 1-866-324-3310 or 360-902-9155

Learn more about workers' compensation discrimination

For help filing a complaint or reporting fraud, call 1-800-LISTENS (1-800-547-8367), Monday through Friday, 8 a.m. to 5 p.m.

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