What if you have problems?

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What if you have problems?

Contact Us

Who can you contact if you have complaints about a factory-assembled structure?

Who to contact if you have complaints about...

Manufactured Housing
(HUD units built after June 15, 1976)

Get more info regarding complaints on manufactured housing here.

Factory-built residential & commercial structures
Commercial coaches
Recreational park trailers
Recreational vehicles
Temporary worker housing
Vendor/medical units

For complaints relating to manufacturing defects:

Labor & Industries
Installer/SAA Progam
7273 Linderson Way SW
PO Box 44420
Olympia, WA 98504-4420
800-647-0982

For complaints relating to the manufacturer

refer to the appropriate Washington Administrative Code (WAC) and contact:

Department of Labor & Industries
7273 Linderson Way SW
PO Box 44420
Olympia, WA 98504-4420
800-647-0982

For complaints relating to the installation:

Building official for the local jurisdiction
See the local phone book for their office and phone number.

For complaints relating to deceptive practices:

Office of the Attorney General
2000 Bank of California Center
900 Fourth Avenue
Seattle, WA 98164
206-464-6684

For complaints relating to a dealer:

Department of Licensing (www.dol.wa.gov)

Western Washington
— north of King County
6517 N Lidgerwood
Spokane, WA 99208
509-482-3886

Western Washington
— King County
320 N 85th
Seattle, WA 98103
206-706-4255

Western Washington
— south of King County
PO Box 9039
Olympia, WA 98507
360-664-6475

Eastern Washington
6517 North Lidgerwood
Spokane, WA 99208
509-482-3886