Introduction to Rates and Claims Management


When you have a worker suffering from a work-related injury or illness, an effective claims management strategy can reduce the overall cost to you and your worker. This workshop is an overview of basic claim management principles where participants will learn:

  • How claims affect your premium rates.
  • The roles and responsibilities of employers, workers, physicians and claims managers.
  • How to build an effective claims management strategy.
  • How return-to-work can reduce claims costs.
  • What resources are available through L&I to help you develop your safety and claims management programs. 

( This course was formerly known as "Controlling Your Claims Costs")

Workshop designed for: employers and designees responsible for the employer's worker's compensation claims and industrial insurance programs.

Introduction to Rates and Claims Management workshops are not currently being scheduled but may be available by request for small groups. Please contact the DOSH Workshop Program at

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