L&I is conducting surveys of workers who are using vocational recovery services to help them return to work after a workplace injury. These surveys are underway now and will be ongoing.
We want to better understand how workers experience vocational services, and we plan to use survey results to improve our system.
Participation in the survey is completely voluntary. Our survey callers will not have access to, or be able to discuss, any claim information with the worker.
Workers become candidates for the survey 30 days after being referred for vocational recovery services.
This survey is short and only asks questions about worker's experience with vocational services, which will help us to:
- Prevent a confusing process.
- Prevent unnecessary delays.
- Prevent unnecessary claim duration.
- Prevent unclear return-to-work expectations.
We appreciate the time workers take to answer survey questions!
If you have any questions about the survey, please contact VocRecoveryProject@Lni.wa.gov.