Provider Express Billing Sign In

Provider Express Billing (PEB) is a free and secure way to submit bills electronically and receive remittances through My L&I. You will need an Active L&I Provider Account Number.

Electronic Billing

There are three ways to bill electronically:

  1. Direct Entry using a free online form (no need to purchase software or use a clearinghouse).
  2. Upload billing files using your own software.
  3. Submit bills through a Clearinghouse.
    Direct Entry Billing

    Direct entry allows you to submit bills using an online billing form and is ideal for providers with no billing software.

    • Online form is a modified version of the CMS-1500 billing form.
    • Provider and claim information are pre-loaded onto the form.
    • Finalized Direct Entry bills can be adjusted or voided online.
    • Can be used standalone or in addition to uploading files or billing through a clearinghouse.

    To sign up and for instructions to bill, use: Direct Entry Billing Manual: Adjust, Submit or Void a Direct Entry Bill document (F245-237-000).

    Upload Files

    Submit bills and adjustments electronically using your billing software. For this option, your software must be able to create billing files in the HIPAA Compliant 837 format.

    • EDI X12 837 (5010) Professional Health Care Claim
    • EDI X12 837 (5010) Institutional Health Care Claim
    • For a copy of the EDI 837 Companion Guide, email: ebuLni@Lni.wa.gov

    The L&I EDI 837 Companion Guide is specific to L&I’s business requirements for conducting electronic billing in the HIPAA 837 format and is to be used in conjunction with the ASC X12 Type 3 Technical Reports, commonly known as Implementation Guides (IG).

    The Implementation Guides are copyrighted documents and can be purchased through the Washington Publishing Company. To purchase code list subscriptions call WPC: 425-562-2245 or email WPC: admin@wpc-edi.com or through the ASC X12 Store at http://store.x12.org/store/

    Setting up your EDI File Upload

    Before you begin, L&I must enable your account to be able to submit a test file.

    Email our electronic billing unit at ebuLni@Lni.wa.gov, include your submitting provider account number and your request to submit a test file.

    Our electronic billing unit will contact you with additional information and instructions when your account is ready to submit a test file.

    Once you submit a test file, we process it overnight to see if it formatted correctly into our system. If it formats correctly, we can put you into a production status and you can start uploading files for bill submission.

    Clearinghouse billing

    You may submit billing electronically through your clearinghouse. L&I accepts electronic billing from most commercial clearinghouses.

    To get setup:

    Email a copy of the completed form(s) to the Electronic Billing Unit at:

    Remittance Advice

    L&I produces a remittance advice for each payment cycle. The remittance advice reports on your bills that have been paid, denied, or are still in-process at the time of the payment cycle.

    • A remittance advice is generated and available for all providers in a PDF document format.
    • The PDF remittance advice contains L&I’s Explanation of Benefits (EOB) codes.
    • L&I does not offer an opt out option for the paper remittance advice by mail.
      • If you do not want the full remittance advice, you may request a summary remittance advice be generated for your account instead.
      • Send a request for a summary remittance advice, with your Payee Account number to: ebuLni@Lni.wa.gov.
    • Optionally, a HIPAA compliant 835 (5010) Payment Advice can be generated and routed to the provider or to the provider’s clearinghouse upon request.
    • The 835 payment advice contains HIPAA Explanation of Benefits (EOB) codes.

    To request an 835 Payment Advice

    Email a copy of the completed form(s) to the Electronic Billing Unit at:

      User ID and Password for My L&I (powered by SecureAccess Washington)

        What should I do if I forget My L&I user ID or password?
        1. Go to the My L&I (powered by SecureAccess Washington) login screen.
        2. Select one of the following:
          • 'Get User ID?' or
          • 'Reset my password?'
        3. Provide your email address.
        4. You will receive an email with instructions.

      Technical Information

        Why can't I access Provider Express Billing when logged in?
        • Be sure you have:
          • Applied for the 'Provider Express Billing (PEB)' services (Add Service).
          • Selected and established a 'PEB Provider' relationship (Request Access).
            • For electronic billing, do not select 'Medical and Vocational Providers'
          • Activated your 'PEB Provider' relationship. Log into My L&I (powered by SecureAccess Washington) and follow the instructions mailed to you in your activation letter using the Activation Code to activate your account.
        • PEB may be experiencing technical difficulties. You can contact the:
          • Electronic Billing Unit
            • Phone: 360-902-6511
            • Email: ebulni@Lni.wa.gov
         Why can't I log in to My L&I?
        • Be sure you have:
          • Created an account with My L&I (powered by SecureAccess Washington).
          • Activated your registration with SAW.
          • The correct User ID and password (case sensitive) you registered with SAW.
        • Close your browser. Open a new browser and attempt to login again.

      General Questions

        When will L&I process my bill for payment?
        When do I need to submit an Electronic Billing Authorization agreement?
        • When giving authorization to a clearinghouse to submit electronic billing on your behalf.
        • When changing clearinghouse's.
        • Electronic Billing Authorization form (F248-031-000). Fax the completed form to 360-902-6192.
        Can I use two clearinghouses at the same time?
        • No, our system does not allow dual submitters.
        I use a clearinghouse. What is L&I's Payer ID?
        • Each clearinghouse may assign L&I a different Payer ID. If you need a Payer ID, please contact your clearinghouse. Often, clearinghouses will post a list on their website.
        How do I sign up for Direct Deposit?

        Effective 07/04/2020, the Office of Financial Management (OFM) manages all statewide payee registration forms, including requests to set-up, modify or cancel Direct Deposit or Electronic Funds Transfer (EFT). To obtain the current forms or learn more, visit: ofm.wa.gov/payee

        • You will need to print, sign and submit the completed forms to the Office of Financial Management:
          • SCAN to PDF format and EMAIL to: PayeeForms@ofm.wa.gov OR
          • FAX to: (360) 664-3363 OR
          • MAIL to: Statewide Payee Registration, PO Box 41450, Olympia, WA 98504-1450

        Note:  L&I can no longer accept or forward these forms, including the Statewide Payee Registration form (F248-036-000) to OFM on the providers behalf. 

         I submitted a bill and noticed it contained an error. Can I submit an adjustment electronically?
        • Yes. An adjustment can be submitted to a finalized bill that has been paid or partially paid. For additional adjustments information, see Getting A Payment Adjusted.
          • Direct Entry Adjustments - Bills submitted via Direct entry can be adjusted through the Adjust Direct Entry Bills function. You can find instructions for adjusting a bill in the Adjust, Submit or Void a Direct Entry Bill document (F245-437-000).
          • Electronic Adjustments - Any bill can be adjusted or voided via the HIPPA 837 format.
          • Paper Adjustments - Any bill can be adjusted or voided by submitting a paper adjustment.
         I submitted a bill or adjustment in error. Can it be deleted?
        • No. The bill or adjustment cannot be deleted once you submit it.
         Do I need to submit an Electronic Billing Authorization for each person in my group?
        • No, only one authorization is required for your provider group.
        Who do I contact for information or questions about my EFT payment?
        • The Statewide Payee Help Desk can assist with you questions about your EFT payment.
          • Email address: Payeehelpdesk@watech.wa.gov
          • Phone: (360) 407-8180, option 5