We are now offering the certification test remotely. See the "Successfully pass the test" section below for instructions on how to register.


The Self-Insurance Program has extended the certification requirements for all claims administrators through June 30, 2022, with certain conditions.

The final extension is being offered to give claims administrators additional time to become certified after unforeseen setbacks to implementation and enforcement of these new requirements. After July 1, 2022, the state law will be enforced in full.

The conditions for extending certification requirements:

  • All claims administrators who are not currently certified, but eligible to take the certification test (1 year of experience in the administration or oversight of claims under Title 51 RCW), will be allowed to take the certification test without completing the Core Curriculum training requirements of WAC 296-15-360(2)(b) through March 31, 2022.
  • Any claims administrator who has not passed the certification test by April 1, 2022, will be required to register for and complete an L&I provided 72-hour training program from April through May 2022. Thereafter, training attendees will be allowed to take the certification test through June 30, 2022.
  • All claims administrators who are not certified continue to be required to be mentored by a certified claims administrator.

To get L&I approved claim administrator certification, you must take the following steps:

Required experience

To be eligible, you must have a minimum of 1 year of work experience in the administration or oversight of claims under Title 51 RCW.

The work experience must have occurred within the 5 years immediately prior to applying per WAC 296-15-360.

Take required training

You must complete L&I approved goal-oriented core curriculum training courses.

An exemption from the core curriculum training is extended to March 31, 2022 for claim administrators who have the required work experience.

Successfully pass the test

Please log into your SICATS account to register for the claims administrator certification test. Our Trainers will respond with additional details when your testing request is approved. If you have questions or receive an error message, please contact us using the SI Trainer mailbox at SITrainerQuestions@lni.wa.gov

The testing availability will be Monday through Friday during business hours. You will be able to request any time slot that is available in the SICATS system. 

After passing the test, you will be designated as a certified claim administrator.

Maintain your status

To maintain a certified claim administrator status, you must provide documentation that you completed 45 qualifying credits of continuing education over each consecutive 3-year period. Five of these credits may be safety related.