The comprehensive goal-oriented core curriculum provides a strong foundation for a workers’ compensation professional. It is a 72-hour series of courses focused on four core categories:

  • Claim Validity
  • Medical Benefit Management
  • Compensation Management
  • Work Disability Prevention

Each category must include all phases of basic, intermediate, and advanced learning.


You are introduced to the core principles of the workers’ compensation system and form the essential foundation needed to be a successful workers’ compensation claim manager. Examples of these principles include:

  • Paying for wages when a worker is not able to work.
  • Basic concepts, such as, prima facie.
  • Basic medical terms.
  • Paying for medical bills.

Upon completing this training the learner will be able to perform routine tasks in the administration of workers’ compensation claims.


Individuals will learn increasingly complex tasks, including:

  • Complex medical terms and conditions.
  • Claims with extensive injuries or occupational disease.
  • Multiple rates of wage calculations.
  • Payments spanning multiple claims.

The intermediate learner is still actively being mentored by more senior (advanced) learners, but will also begin to mentor entry level (basic) learners.


Professional designation is almost complete. Advanced learning focuses on:

  • The most complex adjudicative tasks.
  • High-level skills and abilities to guide both basic and intermediate learners in concepts and adjudication matters.

Upon completion of advanced training, individuals will have a competency of workers’ compensation claims management.