News Release

L&I temporarily limits regional office visits to confirmed appointments

March 18, 2020

TUKWILA — The need for increased social distancing to slow the spread of coronavirus (COVID-19) has resulted in the Washington State Department of Labor & Industries (L&I) halting walk-in visits to its regional offices.

Beginning today (Wed., March 18), customers must have a confirmed appointment between 10 a.m. and 2:30 p.m. to be allowed in the offices. Public doors to L&I’s regional locations will be locked as part of this temporary policy.

Customers are encouraged to use the option of doing business with L&I over the phone and online during all normal business hours. Business that must be conducted in-person will now require a call to the local office for customers to make an appointment.

People can find numbers for all regional office on the L&I website. People can also call the L&I Office of Information and Assistance: 360-902-5800.

These changes in front-counter in-person customer service are in effect until further notice.

“The health and safety of our staff and our customers are our priority. We believe these steps will help reduce the chance of inadvertent coronavirus transmission while in our offices,” said Director Joel Sacks. “We’re still available to help our customers online, over the phone, or with an appointment. This decision is good for customers and staff alike.”

L&I has posted signs at its 19 regional offices around the state, explaining the changes.

In Tumwater, the change applies to the Region 4 customer service office at 7273 Linderson Way SW.

For media information:

L&I Communication Director Tim Church, 360-902-5673.

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