Change Your Provider Account

Updated: July 9, 2023

You are now able to submit new enrollment and make changes to your account in ProviderOne. 

Make sure everyone in your organization knows about the changes, including billing staff and staff at individual clinic locations.

Update your account in ProviderOne

Use the Modification Guides to:

  • Update addresses
  • Add or change electronic funds transfer (EFT)
  • Inactivate accounts (individual/group/FAOI)
  • Add servicing providers
  • Change legal and doing business as (DBA) name
Select the modification guide for your account type:

Individual Modification Guide

  • Individual billing: A provider who is a sole proprietor and submits their own bills.
  • Individual servicing: A provider who works for an entity who bills on their behalf.

Group/FAOI Modification Guide

  • Group: An organization of individual providers who offer services.
  • FAOI: A facility, agency, organization, or institution that doesn’t have servicing providers.

Adding L&I to an existing provider account

  • Use this guide to add L&I to an existing ProviderOne Domain.

    Questions? Contact LNIProviderOne@Lni.wa.gov. We’ll respond to your email within three business days.

    Exempt Provider Account Changes or Closures

    The following provider types are exempt from using ProviderOne: 

    • Interpreters
    • Independent medical examiners
    • On the job training (OJT)
    • Veterans Affairs (VA) facilities
    • Third party pharmacies
    • Clearinghouses
    • Out of country providers, apply here

    To make changes to your account:

    Complete, print and sign the exempt  Provider Account Change Form(F245-365-000).

    a. Changing your name? 

    i. Individual providers changing their name, please include one of the following:

            • Updated medical license.
            • Marriage certificate.
            • Divorce decree, or
            • Court ordered documents with your new name.

    ii. Facility or hospitals changing legal name, please include a copy of your medical license, or certification under your new name.

    b. Changing the legal name associated with your Tax ID? See Additional Requirements below.

    2. Email, fax, or mail the completed L&I forms to:

    Provider Accounts and Credentialing
    PO Box 44261
    Olympia, WA 98504-4261

    Additional Requirements

    Providers must submit forms directly to the Office of Financial Management (OFM) for the following changes:

    • Enrollment/changes in EFT payments.
    • Legal name changes.

    OFM forms can be found by following the link: ofm.wa.gov/payee

    Note: L&I cannot accept or forward OFM forms on behalf of the provider.

    For questions regarding OFM forms or the registration process, call 360-407-8180 or email: PayeeRegistration@ofm.wa.gov

    Questions?

    Contact LNIProviderOne@Lni.wa.gov. We’ll respond to your email within three business days.

    Independent Medical Examiner

    For address or business status changes, complete the Approved IME Examiner Update form (F245-051-000).

    If your clinic is setting up under a new Tax ID (EIN) or Organization NPI, go to Independent Medical Exams and submit a new application.

    Note: OFM forms must be submitted at the same time as your Independent Medical Examiner Application to avoid potential delays in payment.

    OFM forms can be found here: ofm.wa.gov/payee

    Note: Providers are responsible for directly submitting necessary forms to OFM. L&I cannot accept or forward OFM forms on behalf of the provider.

    For questions regarding OFM forms or the registration process, call 360-407-8180 or email: PayeeRegistration@ofm.wa.gov

    Submit all forms to:

    Fax: 360-902-4249
    Mail: Provider Quality & Compliance
    P O Box 44322
    Olympia WA 98504-4322