Updated: May 15, 2023

We're almost done! 

L&I is moving remaining provider accounts to ProviderOne, May 15 and June 5. To see your move date, visit the “Get Ready” tab below. Your L&I group account will move automatically.

Important! Electronic Fund Transfer/Direct Deposit is not moving. 

If you don't add your EFT/Direct Deposit information, L&I payments will be mailed to the billing address we have on file. 

You must update your banking information to maintain, or switch to, Electronic Fund Transfer (EFT) payments.  See additional information in the Get Ready tab below. 

All Providers new to L&I must apply in ProviderOne.

Remember, only provider enrollment and credentialing are changing. You will bill L&I and self-insured employers as you do today.

The following tasks with L&I and self-insured employers are not changing:

  • Billing
  • Prior authorizations
  • Verifying claim status
Get Ready

Have you moved? Action needed. 

See who's scheduled to move or when the move happened.  

If you have moved, you need to take action to get access to your account.

If your clinic is on the list and you we don't have an email address for you, please email LNIProviderOne@Lni.wa.gov with your clinic name and NPI.

Existing active L&I provider accounts (except exempt*) started moving to ProviderOne on January 3, 2023 and will continue through June 2023. Enroll your providers as you do today until your account moves. 

*Exempt providers are interpreters, independent medical examiners, On the job training (OJT), VA facilities, third party pharmacies, and clearinghouses.

Important - Electronic Funds Transfer/Direct Deposit is not moving.

Your electronic payment information will not move to ProviderOne. You will need to sign in to ProviderOne and add your bank account details to continue, or start Electronic Fund Transfer (EFT)/Direct Deposit after your account moves.  You may need to make additional changes (e.g. update location, ownership) to submit the modification. 

Note: If you don't add your EFT/Direct Deposit information, L&I payments will be mailed to the billing address we have on file. 

Find instructions in our modification guides:

Email Sign Up

How will we communicate? 

If we have your email address, we will let you know in advance what you need to do to prepare for your organization's move to ProviderOne. We will reach out in a variety of ways, including: website updates, email messages, remittance advice newsletters, and collaboration with professional organizations.  You can also check this website regularly. We will post updates, news and handy resources. 

Next steps

Take a moment to verify you're on the right project email list. 

  1. Click on the link above. 
  2. Enter your email address.
  3. Click the submit button.
  4. Select the ProviderOne all list. 

Note: We encourage all provider types to sign up for the Medical Provider News. 

Delegated Groups

If your organization credentials with L&I through the delegation process, your credentialing team will receive targeted information directly from your L&I delegation liaison.  

Existing delegated groups:

  • Confluence Health
  • Evergreen Health
  • Franciscan
  • Kaiser
  • Multicare
  • Pacific Medical
  • PeaceHealth
  • Proliance Surgeons
  • Providence
    		•
  • Skagit Regional
  • Swedish
  • The Everett Clinic
  • The Polyclinic
  • UW Medical (e.g. UWP, HMC, UWMC, UWVMC)
  • Virginia Mason
  • Western Washington Medical Group
  • Yakima Valley Farm Workers Clinic
    		•

    Questions? Email MPNDelegationCred@Lni.wa.gov.

    NPI Requirement

    Healthcare providers need an NPI for L&I's transition to ProviderOne.

    L&I is transitioning to ProviderOne, a new enrollment and credentialing system. To prepare for the transition, all healthcare providers who are HIPAA-covered entities (individuals or organizations) must obtain a National Provider Identifier (NPI).

    HIPAA-covered entity health care providers include:

    Individual (Entity Type 1) Organizations (Entity Type 2) 
    • Chiropractors
    • Dentists
    • Nurses
    • Physical, Occupational & Massage Therapist
    • Physicians
    • Nurse Case Managers
    • Psychologists
  • Ambulance Companies
  • Clinics
  • Group Practices
  • Home Health Agencies
  • Hospitals
  • Laboratories
  • Nursing Homes
  • Pharmacies
  • Suppliers of Durable Medical Equipment (DME) ​
    		•

    What happens if I don't obtain an NPI number?

    Here’s some important items for you to know, if you do not obtain an NPI number.

    • We cannot migrate your provider account information to ProviderOne without an NPI number. We ask that you apply for your NPI number and inform us of it.
    • If you currently receive EFT (Direct Deposit) payments from us, once migration has occurred, you will receive paper warrants/checks in the mail.
    • You will not be able to make any changes/updates to your provider account after migration, if you do not obtain an NPI number prior to this transition (individual providers or organizations).
    • We will no longer accept paper applications or change forms.

    Apply today for an NPI number!

    Visit the National Plan & Provider Enumeration System (NPPES) to apply for a new individual or organization NPI number: nppes.cms.hhs.gov/#/. See step-by-step application instructions in the resources section below.

    Once you obtain your NPI number, you will need to register it with L&I. You may email the following to: PACmail@Lni.wa.gov

    • Full Name (listed on your license)
    • Your L&I provider account number(s)
    • Your individual or organizational NPI issues by NPPES.

      Resources

      How will we communicate? 

      We'll let you know ahead of time what you need to do to prepare for your organization's move to ProviderOne.  We'll reach out in a variety of ways, including: website updates, GovDelivery email messages, remittance advice newsletters, and collaboration with professional organizations. We are planning targeted messages for each rollout. You can also check this website regularly. We'll post updates, news and handy resources. 

      Next steps

      Take a moment to verify you're on the right project email list. 

      1. Click on the link
      2. Enter your email address
      3. Click the submit button
      4. Scroll to the bottom of the page to see the ProviderOne Provider Credentialing project lists
      5. Follow directions on the page to add or remove lists. 

      If you do not sign-up, be sure to check this website monthly.  We strongly encourage you to sign-up for the most current information. 

      Questions? 

      Email:  LNIProviderOne@Lni.wa.gov

      Sign up to get ProviderOne Provider Accounts and Credentialing updates.