Updated: January 24, 2023

Current L&I providers are starting to move to ProviderOne!

L&I is moving existing L&I provider accounts to ProviderOne every two weeks. To see if you’re moving soon, visit the “Get Ready” tab below.

Important! Your L&I account will move automatically. You don’t need to submit a new application.

Providers who've never worked with L&I and bill for themselves will continue to apply in ProviderOne.

New providers joining organizations already enrolled with L&I will continue to apply as they do today. Visit Become a Provider for instructions.

Current L&I providers: prepare for your move to ProviderOne.

If you currently work with L&I, visit the "Get Ready" tab below.

Remember, only provider enrollment and credentialing are changing. You will bill L&I and self-insured employers as you do today.

The following tasks with L&I and self-insured employers are not changing:

  • Billing
  • Prior authorizations
  • Verifying claim status
Get Ready
Happening Now! (January 2023)

You'll receive emails with your account's move date and instructions for next steps. If we don’t have your email or your email has changed recently, use the sign-up link.

See who's scheduled to move in the next 60 days.

If your name is on the list and you haven't received an email from us, or the list indicates we don't have an email address for you, please email LNIProviderOne@Lni.wa.gov with your clinic name and NPI.

Existing active L&I provider accounts started moving to ProviderOne on January 3, 2023. Enroll your providers as you do today until your account moves. All active provider accounts (except exempt*) will move to ProviderOne by June 2023.

*Exempt providers are interpreters, independent medical examiners, On the job training (OJT), VA facilities, third party pharmacies, and clearinghouses.

Accessing ProviderOne

Healthcare providers in WA, OR, or ID

Visit OneHealthPort (OHP).

  • If you don’t have an OHP account, begin registration. You’ll need your Tax ID.
  • If you have a OneHealthPort account, your organization’s OHP administrator will connect ProviderOne to your account.
  • We’ll notify you when you can access ProviderOne after your account moves.
  • Questions? Use OHP’s contact form.
Providers outside WA, OR, or ID and all non-healthcare providers

You’ll receive instructions for accessing ProviderOne after your account moves. Make sure you’re signed up for email updates above.

If you didn’t receive an email with instructions, use the “Moving to ProviderOne” list to verify your account has moved. If your account has moved, use the directions on the list’s cover page to submit an access request form to Health Care Authority (HCA).

Electronic Funds Transfer (EFT)/Direct Deposit Alert 

L&I account information moving to ProviderOne doesn’t include electronic payment information. You’ll need to sign in to ProviderOne and add your bank account details to continue or start EFT/Direct Deposit after your account moves. You may need to make additional changes (e.g. update location, ownership) to submit the modification.

If you don’t add your EFT/Direct Deposit information, L&I payments will be sent by mail to the billing address we have on file. 

Find instructions in our modification guides:

Questions? 

Email:  LNIProviderOne@Lni.wa.gov

Email Sign Up

Don't miss out! Join our email list and visit this site regularly for the latest details. 

Sign-up for ALL lists that apply to your organization. 

  • Attending provider list

Attending providers are: Doctors of Medicine, Doctors of Osteopathic Medicine, Advanced Registered Nurse Practitioners, Chiropractors, Dentists, Naturopathic Physicians, Optometrists and Podiatric Physicians. Physician's Assistants are included in this category as a treating provider. 

  • Ancillary providers

Ancillary providers include but are not limited to: physical therapists, occupational therapists, massage therapists, speech-language therapists, audiologists, vocational providers

  • Other providers, facilities, vendors or interested parties

Other providers include but are not limited to: facilities, pharmacies, laboratories, DME suppliers, transportation services, lodging, retraining bookstores, day care, Job/vehicle/home modifications, other stores

Note: If your group has multiple clinics with different organization NPIs, select "Multiple office locations".

Email Sign-Up Instructions

  1. Click on the sign-up link above.
  2. Enter your email address.
  3. Click the submit button.
  4. Scroll to the bottom of the page to see the ProviderOne Provider Credentialing project lists.
  5. Follow directions on the page to add or remove lists. 
Delegated Groups

If your organization credentials with L&I through the delegation process, your credentialing team will receive targeted information directly from your L&I delegation liaison.  

Existing delegated groups:

  • Confluence Health
  • Evergreen Health
  • Franciscan
  • Kaiser
  • Multicare
  • Pacific Medical
  • PeaceHealth
  • Proliance Surgeons
  • Providence
  • Skagit Regional
  • Swedish
  • The Everett Clinic
  • The Polyclinic
  • UW Medical (e.g. UWP, HMC, UWMC, UWVMC)
  • Virginia Mason
  • Western Washington Medical Group
  • Yakima Valley Farm Workers Clinic
  • Questions? Email MPNDelegationCred@Lni.wa.gov.

    NPI Requirement

    Healthcare providers need an NPI for L&I's transition to ProviderOne.

    L&I is transitioning to ProviderOne, a new enrollment and credentialing system. To prepare for the transition, all healthcare providers who are HIPAA-covered entities (individuals or organizations) must obtain a National Provider Identifier (NPI).

    HIPAA-covered entity health care providers include:

    Individual (Entity Type 1) Organizations (Entity Type 2) 
    • Chiropractors
    • Dentists
    • Nurses
    • Physical, Occupational & Massage Therapist
    • Physicians
    • Nurse Case Managers
    • Psychologists
  • Ambulance Companies
  • Clinics
  • Group Practices
  • Home Health Agencies
  • Hospitals
  • Laboratories
  • Nursing Homes
  • Pharmacies
  • Suppliers of Durable Medical Equipment (DME) ​
  • What happens if I don't obtain an NPI number?

    Here’s some important items for you to know, if you do not obtain an NPI number.

    • We cannot migrate your provider account information to ProviderOne without an NPI number. We ask that you apply for your NPI number and inform us of it.
    • If you currently receive EFT (Direct Deposit) payments from us, once migration has occurred, you will receive paper warrants/checks in the mail.
    • You will not be able to make any changes/updates to your provider account after migration, if you do not obtain an NPI number prior to this transition (individual providers or organizations).
    • We will no longer accept paper applications or change forms.

    Apply today for an NPI number!

    Visit the National Plan & Provider Enumeration System (NPPES) to apply for a new individual or organization NPI number: nppes.cms.hhs.gov/#/. See step-by-step application instructions in the resources section below.

    Once you obtain your NPI number, you will need to register it with L&I. You may email the following to: PACmail@Lni.wa.gov

    • Full Name (listed on your license)
    • Your L&I provider account number(s)
    • Your individual or organizational NPI issues by NPPES.

      Resources

      How will we communicate? 

      We'll let you know ahead of time what you need to do to prepare for your organization's move to ProviderOne.  We'll reach out in a variety of ways, including: website updates, GovDelivery email messages, remittance advice newsletters, and collaboration with professional organizations. We are planning targeted messages for each rollout. You can also check this website regularly. We'll post updates, news and handy resources. 

      Next steps

      Take a moment to verify you're on the right project email list

      1. Click on the link
      2. Enter your email address
      3. Click the submit button
      4. Scroll to the bottom of the page to see the ProviderOne Provider Credentialing project lists
      5. Follow directions on the page to add or remove lists. 

      If you do not sign-up, be sure to check this website monthly.  We strongly encourage you to sign-up for the most current information. 

      Questions? 

      Email:  LNIProviderOne@Lni.wa.gov

      Sign up to get ProviderOne Provider Accounts and Credentialing updates.