Frequently Asked Questions about ProviderOne

What exactly is changing?

L&I will begin using ProviderOne, an online enrollment system, in 2022. L&I providers will use a single system to enroll and update account information. 

When will this change happen?

We are moving to ProviderOne in 2022 with a phased approach. Please sign-up for the appropriate email list(s), to receive timely updates. 

Does this change how we submit bills to L&I?

No. Billing processes are not affected by the move to ProviderOne. Continue to bill L&I and access your remittance advice as you do today. 

How does ProviderOne benefit you?

It allows you to: 

• Self manage account and enrollment information. 
• Eliminate paper enrollments and updates.
• Eliminate the need for multiple L&I applications for enrollment.

How do I know if I'm part of a delegated organization?

Typically, if your organization has a Delegation Agreement with L&I you will know; however, here's a list of the existing delegated groups:

Confluence Health Evergreen Health Franciscan Kaiser Multicare Pacific Medical  PeaceHealth Proliance Surgeons Providence

Skagit Regional Swedish The Everett Clinic The Polyclinic UW Medical (e.g. UWP, HMC, UWMC, UWVMC) Virginia Mason Western Washington Medical Group Yakima Valley Farm Workers Clinic

You may direct any questions you may have to the MPNDelegationCred@Lni.wa.gov

Why is this change happening?

In 2017, the Washington State Legislature directed L&I to use a standard system for enrolling providers. We are working with the HCA to transition to ProviderOne.