Frequently Asked Questions about ProviderOne

Does this change how we submit bills to L&I?

No. Billing processes are not affected by the move to ProviderOne. Continue to bill L&I and access your remittance advice as you do today. 

How does ProviderOne benefit you?

It allows you to: 

• Self manage account and enrollment information. 
• Eliminate paper enrollments and updates.
• Eliminate the need for multiple L&I applications for enrollment.

Why is this change happening?

In 2017, the Washington State Legislature directed L&I to use a standard system for enrolling providers. We are working with the HCA to transition to ProviderOne.