Get a Drug Authorization
How do I request authorization?
Check to see if the drug requires authorization – see drug lookup tool.
Check to see if the drug has an authorization form and fax the completed form to the number(s) listed on the form:
- Botulinum toxin for non-migraine indications – see drug policy for additional information
- Buprenorphine transdermal (Butrans®) – see drug policy for additional information
- Calcitonin Gene-Related Peptide (CGRP) Receptor Antagonists - see drug policy for additional information
- Direct-acting antivirals for hepatitis C – see drug policy for additional information
- OnabotulinumtoxinA for prevention of chronic migraine – see drug policy for additional information
- Opioids during the subacute period – See Prescribing Opioids to Treat Pain in Injured Workers for additional information
- Opioids during the chronic period - See Prescribing Opioids to Treat Pain in Injured Workers for additional information
If the drug does not have a prior authorization form:
- Call the Preferred Drug List (PDL) Hotline at 888-443-6798 or 360-902-4321
- Monday – Friday 8 a.m. – 5 p.m.
- Have the following information before calling:
- Patient’s name and claim number.
- Prescriber’s name.
- Drug name and strength.
- Condition being treated.
- Any previous drug trials.
How do I get authorization after-hours?
For prescriptions dispensed outside normal business hours, you may:
- Bill the drug under the patient's primary insurance or for straight cash transaction and then request authorization the next business day. The prescription can be rebilled as appropriate, or
- Bill for an emergency supply (up to 10 days) of the drug by entering “6” in the DAW field and then request authorization the next business day, or
- Wait to bill the prescription and request authorization the next business day.