Interpretation services for workers and crime victims
If you are a worker or crime victim with an open and allowed L&I claim, your healthcare or vocational provider is required to arrange an interpreter if they believe it is necessary. This service is free to you.
Following a new law (RCW 39.26.300) to improve meaningful access to spoken language interpreter services, L&I entered into a contract with SOS International LLC (SOSi) and launched the new spoken language interpreter scheduling system WordBridge on June 17, 2024. Providers arrange for interpreters and interpreters accept assignments through WordBridge.
If you need to call L&I, you may request an interpreter in any language, and one will be available within minutes. For more information, see Get Help In Your Language.
If you have questions, suggestions, or feedback about interpretation services, send a note to L&I's interpretation mailbox.