Frequently Asked Questions about ProviderOne
- Self manage account and enrollment information.
- Eliminate paper enrollments and updates.
- Eliminate the need for multiple L&I applications for enrollment.
Log into your Group Domain. Under your servicing provider list (Step 14), click the start date (hyperlink, 7th column) on the L&I line. Update the end date, click save and submit your modification.
There are two common scenarios that determine when additional provider accounts are created.
Scenario 1: Selecting multiple taxonomies may generate multiple accounts when you are adding individual servicing providers through your group domain (Step 14). For L&I, only select the primary taxonomy. In most cases, we don't require multiple taxonomies to bill for services.
Scenario 2: Selecting multiple taxonomies in the billing provider details (Step 15) when you create a new servicing provider enrollment or new L&I application modification may generate multiple accounts. For L&I, only select the primary taxonomy. In most cases, we don't require muiltiple taxonomies to bill L&I for services.
Yes, after L&I has approved the change, you will see an alert in ProviderOne.
No. Billing processes are not affected by the move to ProviderOne. Continue to bill L&I and access your remittance advice as you do today.
To view changes, use the Filter By, select Status. In the next field, enter In% and click Go. Any entries with an "In Review" status will be displayed. (see the modification guides).
You will need to select your profile, then select Ext Provider File Maintenance, choose Manage Provider Information and the BPW will appear.
The UBI is not required. Leave the UBI field blank.
It allows you to:
In 2017, the Washington State Legislature directed L&I to use a standard system for enrolling providers. We are working with the HCA to transition to ProviderOne.