Continuing education (CE) is a requirement for certified claims administrators. CE courses are designed to increase your knowledge or skill regarding the administration of workers' compensation claims under Title 51 RCW.

Three-year cycle

Certified claims administrators must maintain certification through CE over a 3-year cycle that begins on the anniversary of their certification. You must earn 45 credits every 3 years. All CE credits earned within that 3-year period will apply to the current cycle (WAC 296-15-360).

Continuing Education

Continuing education criteria

Credits are earned in the following subject areas in accordance with WAC 296-15-350:

  • Workers’ compensation subjects that help workers heal and return to work, and focus on areas of recovery.
  • Existing or historical workers’ compensation statutes, case law, rule, or L&I policy.
  • New developments in workers’ compensation, such as, but not limited to, changes in statute, case law, rules, or L&I policy.
  • Injury prevention and safety. (This subject is limited to 5 of the 45 credits earned for each 3-year cycle).
  • The 45 credits must include all trainings that we designate as mandatory.

The Curriculum Advisory Committee (CAC) advises L&I on the number of credits a course will be given. If you do not earn enough CE credits within the 3-year cycle, you will be required to retake the written test to maintain L&I certification.

Mandatory classes

Certain classes are designated by L&I as mandatory. In order to maintain certification through CE, you must attend all mandatory classes.

Classes given by L&I regarding important changes such as new statutes, rules or case law are likely to be designated as mandatory. Notifications of upcoming mandatory classes are provided through L&I's email bulletin updates.

Focused Training 

November 2024 Slide Deck

Annual Update Training

Update 2024 Presentation Materials

Update 2024 Slide Presentation

Monthly Training Quarterly Training CAT-U

Claims Adjudication Tune-Up 2024

May 2024 Edition
   Topics: WAC 296-15-425, Cockle vs Department of L&I, Reminders/Tips

June 2024 Edition
   Topics: WAC 296-15-420, Longview Fibre Co. V Weimer, Reminders/Tips

July 2024 Edition
   Topics: RCW 51.32.060(5), The Crabb Decision (2014): COLA and Maximum Time-Loss,        Reminders/Tips

September 2024 Edition
   Topics: RCW 51.32.160, Reminders/Tips

October 2024 Edition
   Topics: RCW 51.32.090(8), Wages, Return to work, Reminders/Tips

November 2024 Edition
   Topics: WAC 296-15-450, Communicating Closing Orders, Shafer v. Department of Labor and Industries (2009), Reminders/Tips

December 2024 Edition
    Topics: Protests, RCW 51.525.050, Marley v. Department of Labor and Industries (1994), Reminders/Tips

January 2025 Edition
    Topics: Hearing Loss Claims, Reminders/Tips

February 2025 Edition
    Topics:  Heart Claims, Windust v. Dept L&I (1958), RCW 51.32.185(1)(a) and (1)(c), Reminders/Tips

March 2025 Edition
    Topics: Treatment of Unrelated Conditions, WAC 296-20-055, In re John Galen (2004), Reminders/Tips

April 2025 Edition
    Topics: Communication with Workers, WAC 296-15-420(7)(8), RCW 51.52.050(1) Reminders/Tips

May 2025 Edition
     Topics: Effective Use of Department Forms, WAC 296-15-420, WAC 296-15-350(8), Reminders/Tips

June 2025 Edition
     Topics: Overpayments, RCW 51.32.240, Lump Sum Matrix, New Overpayment Request Form, Reminders/Tips